Our methodology rests on 5 stages
- The analysis
- The parameter setting
- The training
- The assistance to the starting up
- The maintenance
The analysis:
The analysis is the prerequisite indispensable to the good understanding of the profession by our customer and the specificities which are bound to it.
The parameter setting:
The parameter setting is the implemented of the result of the analysis. His quality is determining and will influence throughout the use of the software package in the company
The training:
The training conditions the good use of the application. Of the handling of the tool are going to depend the expected productivity gains.
The assistance to the starting up
The assistance to the starting up guarantees the beginning of the exploitation in the best conditions. It allows to consolidate the users and to validate the experiences.
The maintenance
The efficiency of our teams support is the result of the variety and the number of realized projects. They is translated by a set of service personalized guaranteeing you an optimal exploitation of your applications Our engineers support intervene by telephone or by internet with successful tools allowing them to resolve most of the remote incidents (modifications of the parameter setting, correction of the altered files); an on-site intervention is possible only in the last resort